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On Monday, August 29 at 12 noon ET, the GMU Center for Retail Transformation will host a panel that examines the drivers for eCommerce success in the modern, post-pandemic retail era.
Topics covered will include:
- What are the evolving customer expectations of eCommerce companies?
- Relatedly, what are the key challenges to delivering a superior shopper experience?
- How can eCommerce companies lower acquisition costs, increase conversion rates, and better retain customers?
- As competition proliferates and customer data becomes more dispersed, how can companies create a unified view of the customer to deliver value, increase loyalty, prevent switching behavior, and stand out in the sea of competition
- How can data, analytics, and technology allow companies to delight customers and unlock the next level of eCommerce growth?
You can register for the event here: https://gmu.zoom.us/webinar/register/WN_Kom7MXPmSKuG4_jX0gHwFg
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